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WWE Network Update Causes Multiple Issues With Users

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Earlier this week WWE Network received a massive back-end update, which saw the service move from Disney owned BamTech to Endeavour Streaming Group. The update did include front-end changes including a new sleeker design, simpler navigation advanced search tools.

With the change many subscribers began reporting issues, which included missing categories, audio-sync issues, and usage issues with specific devices.

The following issues are currently known.

Chromecast Not Working on Android and iOS Devices

WWE is aware that Chromecast support is currently unavailable on iOS and Android devices. Network support advises users to use a browser to cast to Chromecast devices.

“Chromecasting the Live player is not currently available. We’re working to resolve this as quickly as possible.

You can cast WWE Network to your Google Chromecast using Android or a web browser.”

Watchlist Not Working On Latest Update

WWE is aware that the watchlist feature is not available with the latest WWE Network update. The following statement was issued on this issue.

“The watchlist feature is temporarily unavailable. Rest assured that is part of the continuous improvement for the best viewing experience,”

Hidden Gems and Collections Removed From WWE Network

WWE has removed the popular Hidden Gems and Collections category in the latest WWE Network update. Support issued the following statement.

“Hidden Gems used to be a part of the Collections tab which is no longer available.”

Audio Sync Issues On WWE Network

WWE Network is aware of audio sync issues affecting multiple devices. The following statement was issued.

“Our team is aware of this issue and is already working for a resolution.”

Episode Numbers Missing In Latest Update

In the latest update WWE Network has removed episode numbers of television programs.

Image Credit: VCRStillWorking on Reddit

 

Issues With Canadians Accessing WWE Network

In Canada, WWE Network access is handled through cable providers. The new update no longer allows you to sign in to your cable provider within certain apps.

If you are experiencing issues with WWE Network, you can reach out to their support team. The following list of devices are currently support WWE Network.

Toll free 1-833-CALL-WWE (1-833-225-5993)
US direct dial 1-512-225-6300

International
Australia +61 (0)87 070 6110
Austria +43 (0)72 077 5269
Brazil +55 (0)61 3181 0383
Chile +56 (0)22 938 1028
France +33 (0)98 009 9042
Ireland +35 (0)37 6680 3004
Mexico +52 (0)55 8526 5890
New Zealand +64 (0)9 884 9700
Spain +34 (0)91 060 3923
UK +44 (0)20 8089 3240
All Other Countries 1-512-255-6300

WWE Network support is also available on Twitter by tweeting @AskWWENetwork

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